What's new at Chicago Super Sitters?

New world, same Super Service

We’re so excited to have you join us (or re-join us!).

Chicago Super Sitters has taken this past year+ to update, re-evaluate, re-charge, and re-vamp! We’ve made some obvious changes regarding Covid exposure, vaccinations, and safety. But, we’re also making other changes and taking bold stances and making sure we are extra clear on our values. This is all good news!

There are lots of (AWESOME) changes still to come in the next bunch of months and we’ll let you know about them as they happen but for now, see how the current changes affect your current bookings and your future plans!

 

Let’s party.

What’s different and what changes are coming?

If this last year+ has taught us anything it’s that crazy shiz can change crazy quickly so we reserve the right to update this with new info at any time. Of course we’ll let you know if this happens.

Current Updates:

  1. Vaccination updates
  2. Family waiting list
  3. New sitter hourly rates
  4. Why an agency?
  5. Recurring Placement info
  6. Both Parents/Guardians included in all CSSitters correspondence

1. Vaccination requirements

Our sitter roster is 100% vaccinated (and most are boosted!)

We know the really littles are still not vaccinated and we are taking this seriously. We also know that Covid is still evvvvveerrrryyywherrreee and we are suggesting that all adults wear masks in the home (kids too if appropriate) to keep things as safe as possible.

We will be continuing to ask all families and sitters to complete an exposure form before any placement confirmation. Both Super Sitters and families have the right to request to work only with a vaccinated/boosted match.

2. waiting lists and furious recruitment

We are not accepting new families at this time (and nobody is more bummed about it than us!)

Childcare is a whole different thing in this not-quite-post-Covid-world and we are doing the best we can to recruit recruit recruit, and get as many of you covered as we can but woooo-eeeee it’s tough out here these days. Covid has done a major number on part-time childcare worker options and we are doing the best we can to recruit candidates that meet our standards (there are a lottttt out there that do not). Thank you for your patience and understanding as we do our best to fill our roster so we can serve both our current AND future clients.

3. Higher sitter rates ($+3/hour) as of 2/14

Our sitters are more than worth it.

Learn more about the specifics HERE.

Our rates were too low. The market is competitive and we need to be as well. If we want to work with the best, we need to pay better – it’s as simple as that. And, our Super Sitters are worth it. They always have been. In most cases this is going to mean only a $15-$20 increase per day. And, they are working with your kids. #worthit

4. Why work with an agency?

Because we do the hard work for you – for both sitters and families.

Learn more about the specifics HERE

Also, there has been an increase in families trying to poach our SuperSitters lately and I gotta say — it’s pretty tacky. What’s goin’ out there? Our sitters tell us when this happens (yep, most really do) because they love working for our agency (for reasons you can see here) and they don’t want to jeopardize their standing with us. Please don’t put them in that position, and please don’t make us call you out on it. You could lose the option of booking any Super Sitters and we just don’t want to have to do that to you (because searching for your own childcare is really hard – that’s why you’re here, right?). Be cool, yo. Be cool. 

 

5. Recurring placementS – Seasons & specifications

A CSSitters Recurring Placement is defined as: a consistent (same day, time, and sitter), on-going schedule, lasting 4 weeks or more. Placements that do not meet these criteria will be billed for one-time days, or another modified package as suggested by the agency. 

CSSitters works in three ‘seasons’ of the year for our recurring placements: Jan-June, July/Aug, and Sept-Dec.

This doesn’t mean that the sitter will definitely change at these times, but it means we check with everyone at these points of the year to be sure the ongoing schedule can work. If your request lasts indefinitely, we will prioritize any sitter that can give a long-term commitment.

6. Both parents/guardians will be included on correspondence

Unless otherwise requested, we will be sending questions and emails to both adults listed on your profile.

It’s probably not a surprise to you to know that most of our correspondence happens with moms. NOT ALL, we know that. Please don’t @ us about ‘not all dads’ – share that energy with the dads that need to hear it. 

Childcare is not a mom-issue, a mom-task, or a women’s-issue, and unless you tell us not to (or if there isn’t a second adult in the home), we’re going to send info to both parents. We want to continue to lighten the mental and emotional load of women and moms and we think this is an important first step.

Have any questions about these changes? Or about anything else? Get in touch at hello@chicagosupersitters.com

Returning Families

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